Observer
REVIEWVERIFYKEEP
Day plan / Guide 04
NowProtect the routine
NextWrite the pattern
VisitVerify the finding
AfterRestore by evidence
Sharon 02067
Household Plumbing Roles Sheet
Assign who observes, calls, provides access, approves, and keeps records.
One person can observe while another calls, but everyone should use the same room, fixture, time, and trigger description.
Call and make a plan 877-702-1610
Guide register
Five signals for this decision
Assign observation, access, approval, communication, and record duties before the visit.
Caller
REVIEWVERIFYKEEP
Access contact
REVIEWVERIFYKEEP
Decision maker
REVIEWVERIFYKEEP
Record keeper
REVIEWVERIFYKEEP
Service path
Move from description to supported work
Decide who can provide access, who may approve changed work, and who receives permit, invoice, and warranty documents.
- 1Choose one observer.
- 2Choose one call contact.
- 3Name access and approval roles.
- 4Assign the final record keeper.
Prepare and restore
What the household keeps
Keep those names with the visit so a provider does not rely on conflicting instructions from different household members.